No. We value the trust we have earned throughout the decades of services we have provided. We will always perform the job to the highest standards and clean your home with care. We do ask that we are notified before arrival so we can coordinate an efficient entry and departure. 

Yes. Please provide the Tusk Cleaning & Janitorial office with 24-hour notice to avoid a cancellation fee. Cancellation fees differ depending on the service scheduled. You can contact our office if you would like to know the exact cancellation fees for your specific service.

While not mandatory, your gratuity is certainty appreciated. For your convenience, we recommend a tipping range of 10-20% of the service fee. The tips can be given directly to the staff while on the job site or be added to your electronic billing per your request. We value our employees commitment and hard work, which is why we payout 100% of their tips as company policy.

Our office invoices on a monthly schedule. For example, if you received a service in January, you will receive your electronic invoice, via email, in the first week of February. You are able to pay with a credit card, ACH, or you can mail a check.